Post by Inspector on Aug 10, 2013 10:34:13 GMT -4
If you need a tag and title service, DO NOT USE A Better Way Tag and Title in Rainbow Plaza. Use Harris Tag and Title on Pier One Road. Here is my story:
About 3 weeks ago I want to Better Way to get a quote on re-titling and tagging my scooter (thanks, O'Malley, for that extra expense). They quoted me a price of $190. So yesterday I went there to complete the process. The lady behind the counter had a hard time figuring out the computer and what to click to register a scooter. She finally called someone and got help. No problem there in and of itself. But then she tried to issue me small metal plates like a motorcycle uses. I told her that was not right but she insisted it was. I told her I was to get a sticker. She finally called someone who told her I was right. She then played with the computer some more trying to figure out what to do. She called someone else for help. She produced a stack of ORV (off road vehicle) stickers and said these were not right because I was going to ride on the road. I tried to tell her I thought those were the right stickers. She insisted I was wrong. After a few more minutes of playing on the computer she told me that she did not have the right stickers there but they had some at their other location and would have them there in the morning. What time do you open? I asked. 9am. OK, I will try to be here then. So, 9am I walk in and smiled and said "I made it." Her reply was, "He didn't bring the stickers by, yet." I turned and walked out and went home and found Harris Tag and Title. I went there and it was a very professional office (not a bare storefront). The lady processed my transaction in just a few minutes and charged me (are you ready for this?)...$30! And she issued me the ORV sticker which the other place insisted was wrong. Better Way is a terrible business and does not deserve the MVA license to operate.
About 3 weeks ago I want to Better Way to get a quote on re-titling and tagging my scooter (thanks, O'Malley, for that extra expense). They quoted me a price of $190. So yesterday I went there to complete the process. The lady behind the counter had a hard time figuring out the computer and what to click to register a scooter. She finally called someone and got help. No problem there in and of itself. But then she tried to issue me small metal plates like a motorcycle uses. I told her that was not right but she insisted it was. I told her I was to get a sticker. She finally called someone who told her I was right. She then played with the computer some more trying to figure out what to do. She called someone else for help. She produced a stack of ORV (off road vehicle) stickers and said these were not right because I was going to ride on the road. I tried to tell her I thought those were the right stickers. She insisted I was wrong. After a few more minutes of playing on the computer she told me that she did not have the right stickers there but they had some at their other location and would have them there in the morning. What time do you open? I asked. 9am. OK, I will try to be here then. So, 9am I walk in and smiled and said "I made it." Her reply was, "He didn't bring the stickers by, yet." I turned and walked out and went home and found Harris Tag and Title. I went there and it was a very professional office (not a bare storefront). The lady processed my transaction in just a few minutes and charged me (are you ready for this?)...$30! And she issued me the ORV sticker which the other place insisted was wrong. Better Way is a terrible business and does not deserve the MVA license to operate.